SHIPPING & RETURNS
Garments already in stock are shipped within 1-3 business days. Our current lead time for made-to-order garments is 5-10 business days in Europe, 5-20 business days to US, Canada, and other destinations. Delivery time is calculated from the day the package is sent from our warehouse.
Free DPD or TNT Express service shipping is applied to all orders to Europe (as it is understood in the meaning of the Council of Europe, 47 states), United Kingdom.
United States, Canada other destination country shipping – 20 – 35 EUR depending on the weight of the package, the amount of the order, the chosen method of delivery.
You can return the purchased product within 14 days from the date of delivery.
Your returned product must not be worn or damaged, complete, with all labels and packaging.
HOW TO RETURN?
If for some reason you have decided to return the products, please contact us firstname.lastname@example.org. Money will be transferred to the account specified by you in the product return form within 14 working days from the date of return of the product, after checking the condition of the returned product.
We do not cover returning shipping expenses, and returning shipping fees are non-refundable. The costs are €18-35 per item depends on the weight and destination
DUTIES AND TAXES
Within the European Union, no duties or taxes will apply. For international shipments outside the European Union, there may be duties and taxes incurred on your shipment that you will be responsible for. Please note that Creative with Love in Lithuania does not have any control over these fees and cannot advise as to what the costs will be, as they vary from country to country. For more information, please contact your local customs office.
We do not offer exchanges. To get the right item, you should place a new order.